Introduction
Welcome to JAES. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our site, you agree to the terms of this Privacy Policy.
As a technology solutions provider, JAES is committed to safeguarding sensitive client and user data while ensuring compliance with global standards.
Legal Basis for Processing
We process your personal data in accordance with applicable data protection laws. This includes processing necessary for the performance of a contract, compliance with legal obligations, legitimate business interests, and where applicable, your consent.
Information We Collect
We may collect information that identifies you ("Personal Information") when you interact with our website, including:
- Personal details such as name, email address, and contact information you provide to us.
- Usage data such as your IP address, browser type, pages visited, and interactions with our site.
- Cookies and similar tracking technologies to enhance your experience.
- Technical information such as server logs, error reports, and performance metrics.
- Device and network information for security and optimization.
- Project-related data shared by clients for software or IT services.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer required, it is securely deleted or anonymized.
How We Use Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our website and services.
- To improve, personalize, and expand our offerings.
- To communicate with you, including responding to your inquiries and sending updates.
- To analyze usage and trends to enhance user experience.
- To comply with legal obligations and protect our rights.
- To deliver IT and software development services tailored to client requirements.
- To monitor system performance and maintain security of our platforms.
- To conduct research and analysis that help us innovate and improve IT solutions.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
We use encryption, firewalls, secure hosting environments, and regular security audits to protect data. Access to personal and project-related information is restricted to authorized personnel only.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable legal requirements and are protected by appropriate safeguards.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
We may integrate trusted third-party tools such as cloud hosting, payment processors, and analytics platforms. Each third party is vetted to ensure compliance with industry-standard security and privacy practices.
Cookies Policy
We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to access, rectify, or erase your personal data, restrict or object to processing, and request data portability where applicable. These rights may vary depending on your jurisdiction.
In accordance with applicable data protection laws such as GDPR and CCPA, you have the right to access, correct, delete, or restrict the use of your personal data. You may also opt out of certain data collection mechanisms such as cookies.
Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
We will notify users of significant changes via email or prominent notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@jaessolutions.com.
For privacy-related inquiries, including requests under GDPR or CCPA, you may contact our Data Protection Officer at the above email address.
Effective Date: September 2025.